How to solve sluggish Win11 issue when you RDP into it

Tsuyoshi Ushio
2 min readDec 22, 2022

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When I RDP into my machine, after upgrading to Win11, the first-time login was fine but second time, it gets sluggish. It was fixed by reboot, so it was very annoying.

Fortunately, I found the solution in my case, I’d like to share how to do it.

Symptom

RDP into a Win11 machine works after reboot, however, after that the machine becomes sluggish and eventually can’t connect from home.

How to check it

Go to the Event Viewer, find the issue. If you find the following, you might use my fix.

Event 10111 The device Microsoft Remote Display Adapter is offline due to a user-mode driver crash.

Fix

Check your driver.

Device Manager

Enable this config. The reason I configured this is, the crash is happening with Microsoft Default Remote Disktop driver and it seems crash. So that I wanted to change the other ones. In my case NVIDA.

Navigate the tree to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment.

Group Policy Editor

If it is NVIDIA download the latest driver for your driver. For example,

Data Center Driver for Windows | 516.94 | Windows 10 64-bit, Windows 11 | NVIDIA

Now my machine doesn’t have any issues.

Happy holidays!

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